Project Manager

The digital-ready policymaking team of DIGIT is tasked to set up a digital-ready policymaking support hub on Sharepoint Online offering access to self-service resources in a user-friendly manner, providing intertactive features and allowing for service request management. Also, the team is defining business requirements for additional tools to support the digital-ready policymaking journey of policy officers. The requested profile is expected to steer the service hub development and contribute to the additional tooling efforts.

• Manage the implementation of the digital-ready policymaking service hub on Sharepoint Online to meet identified business needs within the agreed parameters of cost, timescales, and quality.
• Guide the team in charge of related project activities and review their deliverables.
• Monitor the DRPM service and reflect on potential improvements, including analysing users’ feedback
• Support the digital-ready tooling efforts.
• Prepare presentations, workshops, short reports on digital-ready policymaking.
• Coordinate and review specific deliverables related to digital-ready policymaking.
• Get involved into stakeholder relationship management aiming at promoting the uptake of digital-ready policymaking.
• Report regularly to the project officer.

Following specific expertise is mandatory for the performance of tasks:

• Good knowledge of project management standards, methodologies and tools
• Good knowledge of Agile methodology, Scrum Management, Lean agile
• Good knowledge of stakeholder relationship management practices and tools
• Experience in meeting facilitation and organising workshops with diverse stakeholders
• Experience in the setting up and use of collaborative enterprise content management and knowledge management tools (e.g., Sharepoint online and Microsoft 365 suite)
• Knowledge of digital-ready policymaking

The following expertise is considered as a plus:

• Experience in managing an ICT-related service
• Experience with Artificial Intelligence
• Knowledge of the DIGITAL funding instrument and the grant mechanism

Optional certifications:

• ITIL certification above ITIL foundation (or equivalent).
• Project Management Professional (PMP)
• PRINCE2 Foundation/PRINCE2 Practitioner
• Certified in PM2