Business Analyst - Digital Workflow & BPM

About the Role

We are looking for an experienced Business Analyst to join one of our long-running digital transformation programmes for the European Commission. You will contribute to large-scale corporate IT solutions supporting grant and procurement management across multiple European initiatives.

In this role, you will work closely with Commission stakeholders, solution architects, product owners, and development teams to translate business needs into clear, actionable requirements and help shape end-to-end processes within a complex international environment.

What You Will Do

• Analyse and document business requirements and workflows

• Perform business process modelling and business case analysis

• Define functional and non-functional requirements in collaboration with stakeholders

• Decompose high-level needs into detailed specifications for development teams

• Ensure requirement traceability and manage changes throughout the lifecycle

• Support the preparation of project documentation (vision documents, charters, security plans, etc.)

• Identify service gaps and improvement opportunities to enhance user satisfaction

• Contribute to risk analysis and solution design activities

What We’re Looking For

Education

• Bachelor’s degree or equivalent (EQF Level 6)

Required skills & experience

• Strong knowledge of information systems and large-organisation business processes

• Proficiency in business analysis and modelling techniques (BPMN, UML, use cases, ERD)

• Experience preparing clear, structured functional documentation

• Hands-on experience with analysis and collaboration tools (e.g., Confluence, Jira, MS Visio)

• Understanding of software development methodologies (Agile, RUP)

• Excellent communication skills with both technical and non-technical audiences

• Ability to work in an international and multicultural environment

• Fluency in English (C1)

Nice-to-have

• Knowledge of relational databases and data modelling

• Experience with Enterprise Architect, ARIS, or Balsamiq

• Familiarity with Java/JEE or integration/middleware environments